This error usually occurs when a Read-only (license type) user tries to use the Profiler. Read-only licensed users can only use the Pure Web.

If you have lost or forgotten your password the best solution is to reset your password to something you can remember. Please see the FAQ "How do I res...

Solution: To solve this issue, follow the below steps: Click on the "Start" button in the Windows Toolbar Search for "Privia User Opti...

Solution: As of version 5.9 of Privia when you receive a blackbox whether it be on startup of while logged into the client. you no longer need to re-profil...

It is fairly common for users to be added to Privia and for them to log in before the administrator has a chance to add them to any workspaces. You will onl...

As long as the user has been given permission to have different personas, the personas can be modified by using the Web clients. Upon logging on, there wil...

Any time one of the data providers changes the format of their site, the Privia Toolbar needs to be updated to reflect the changes. Solution: If you tr...

The actual "Pipeline" and "Intelligence" workspaces are unique to each user and cannot be transferred to another user. With these types ...

Privia support phones are manned during standard business hours from 8am Eastern Time till 6pm Eastern Time on company business days.  Priority 1 (Urgent) o...

To be able to launch an opportunity, your profile must meet three qualifications Have local workspace creator rights Have "Launch" rights on a ...