Solution:
- To solve this issue, follow the below steps:
- Click on the "Start" button in the Windows Toolbar
- Search for "Privia User Options"
- Open the Applications
- Click the buttons "Clear Logon Settings" and "Clear Passwords" (This action forces the .NET framework to flush the cache of stored passwords.)
- Open Privia Profiler back up and try to register again
Notes:
If you still cannot register with the Privia Profiler, get in contact with you Privia Administrator to further troubleshoot the issue