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FAQ
General
82
A user is out sick and I need access to a file that the user owns. I own the workspace. How do I get access to the file?
As a Manager or Administrator - How do I see all of the Opportunities in everyone’s pipelines?
Can I access Privia without the installed client?
Fixing a Max File Locks Issue
Web Persona's: Can I change the available features and layouts?
View all 82
Security
10
Are you ready for Two-Factor authentication with Privia?
How does Privia prevent Cross Site Scripting (XSS) and SQL Injection?
How does Privia protect against Man-in-the-middle attacks?
What is TLS 1.2 encryption?
What is Non-reversible Password encryption, and does Privia use it?
View all 10
Specific For Administrator
19
How do I transfer the ownership of a workspace through Privia Administrator?
How do I create a user?
How do I give a user administrator rights?
How do I activate a user?
How do I change a user to have a teammate license?
View all 19
Specific For Support Contacts
10
Who can create a ticket
How do I change my registered technical support contacts?
What does the Status field mean on a ticket?
What does the Type field mean on a ticket?
When are agents assigned to tickets?
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