General Technotes

Changing Your Privia Password
It is not uncommon to need to reset a password.  Follow this handy guide if you need assistance with resetting your user password so you may login to Privia
Fri, Jun 16, 2017 at 8:08 AM
Configuring Internet Explorer Settings
When updates are applied to a computer, or if Privia has just been installed, it might be necessary to configure settings for Internet Explorer.  Please fol...
Fri, Jun 16, 2017 at 8:29 AM
Configuring Microsoft Office File Associations
On occasion, some programs will delete or change the file associations for Microsoft Office documents.  Follow this guide if an Office file extension (.docx...
Fri, Aug 4, 2017 at 2:53 PM
Configuring Microsoft Office Integration
The purpose of this document is to provide guidance on configuring Privia’s integration with Microsoft Office.  Please follow this guide if you do not see t...
Fri, Jun 16, 2017 at 8:35 AM
Fixing a JavaScript Error
Please utilize this document if you find that you are unable to make right-click gestures within the Privia Web application (and are not a read-only user...
Thu, Oct 18, 2018 at 1:02 PM
Recovering Files from the Cache
Do you believe that you have lost edits to a document?  This document provides a method created in order to provide instructions from retrieving a lost file...
Thu, Oct 18, 2018 at 1:18 PM
Privia Support Model (Small Business)
This document goes into detail on what levels of support are available to the Small Business offerings of Privia. Synopsis Privia Small Business is ta...
Thu, Oct 18, 2018 at 2:52 PM
Solving Common Login Problems
Often the most difficult thing for a user to do when first using Privia is to get logged in.  This is because the different clients have different methods f...
Fri, Jun 16, 2017 at 10:10 AM
Privia Support Model (Standard)
This is a document that goes into detail about the Support services that are available to all companies that are not utilizing the small business offerings ...
Thu, Oct 18, 2018 at 2:53 PM
Using Pure Web
For users that are unable to install a Windows based application, Privia has a Web client that looks identical to the Enhanced Web client but does not have ...
Fri, Jun 16, 2017 at 10:33 AM